Below is the list of standard competences for different employee levels. "360 Degrees" Assessment will include competences that you select on the Set Up page.
| Analytical thinking |
| Analytical thinking
Active search for new information, ability to handle various sources of information, ability to analyze complex situations, capacity to make effective decisions in challenging citations.
- Information Analysis
- Making Decision during Times of Uncertainty
- Search for Information
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| Being goal oriented |
| Being goal oriented
Meeting and exceeding quality standards, being persistence in overcoming obstacles, being ambitious.
- Ambitiousness
- Meeting quality standards
- Persistence
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| Creativity |
| Creativity
Active generation of ideas and creative approach to their implementation.
- Generation of ideas
- Novelty
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| Customer orientation |
| Customer orientation
Ability to perceive issues from the customers' point of view, ability to skillfully resolve them, and ability to maintain mutually beneficial long term relationships with the customers.
- Building long-term relationships
- Seeking the best option
- Understanding customers' needs
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| Embracing corporate culture |
| Embracing corporate culture
Viewing the company as a long-term employer, being aware of company's organizational structure, embracing corporate values, and following corporate guidelines.
- Embracing corporate structure
- Loyalty
- Observing corporate policies and regulators
- Promoting corporate values
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| Embracing diversity |
| Embracing diversity
Acknowledging that people with various cultural backgrounds may have different norms and values, understanding others' cultures, and being able to work with them productively.
- Adaptability
- Tolerance
- Understanding other culture
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| Embracing innovations |
| Embracing innovations
Having positive attitude to innovations, actively searching for new possibilities, taking initiative.
- Continuous improvement
- Flexibility
- Initiative
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| Ethics |
| Ethics
Observance of professional and moral norms.
- Moral principles
- Professional ethics
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| Independence |
| Independence
Assertiveness, believe in self's abilities, ability to provide adequate evaluation and propose solutions.
- Independent opinion
- Self-confidence
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| Interaction |
| Interaction
Openness, disposition towards a great number of social contacts, readiness to understand others' needs and wishes, ability to achieve success at talks.
- Negotiation skills
- Sociability
- Understanding others' needs
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| Leadership |
| Leadership
Enthusiasm, personal charisma, inspiring others, and ability to acquire a reputation of the team's recognized leader.
- Charisma
- Enthusiasm
- Inspiring others
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| Motivation |
| Motivation
Being involved in company's initiatives, initiating new ideas and suggestions for improvement, optimism and confidence in success.
- Commitment
- Energy
- Positive attitude to work
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| Planning and Organization |
| Planning and Organization
Personal and work area's neatness, punctuality, planning and monitoring skills.
- Monitoring
- Neatness and Punctuality
- Planning
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| Professional skills |
| Professional skills
High level of professional knowledge, skills and abilities, awareness of the limits of one's professional competence, constant mastering of new knowledge and skills in one's professional sphere, interest in closely-related professional spheres.
- Coaching
- Professionalism
- Self-development
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| Resistance to stress |
| Resistance to stress
Ability to maintain presence of mind and capacity for work under stress.
- Emotional resistance
- Overcome failures
- Working under pressure
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| Teamwork |
| Teamwork
Having developed skills of social interaction, maintaining friendly relationships with all the team members, empathy, mutual help.
- Building intra-team relationships
- Emotional support
- Social intelligence
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| Verbal communication |
| Verbal communication
Ability to use language correctly, appropriately and in an engaging manner.
- Good command of the language
- Persuasion skills
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| Written communication |
| Written communication
Correct grammar and ability to express oneself in writing.
- Ability to express oneself in writing
- Correct grammar
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BSSL, 2005-2011